SOVRANE
序旅
Service & Care · 售後與保養

Care for the journey
beyond purchase

購買之後，旅程才真正開始。

The interior of a SOVRANE case
Our Promise · 服務主張

A travel object for the long term

A good travel object should make both departure and arrival more composed, and allow for long use and care. SOVRANE carries the journey beyond purchase through consistency and service.

The services below are being phased in; actual policy, scope and terms will be announced at official launch.

Care Programme · 保養計畫

Services in planning

Warranty
Warranty
Scope and term in planning; per official policy.
Repair
Repair
Assessment for shell, wheels, handle and lock.
Wheel & Handle
Wheel & Handle
Inspection and replacement service in planning.
Leather Care
Leather Care
Cleaning and care guidance for leather trims and accessories.
Personalisation
Personalisation
Plate engraving and lining bespoke — see Atelier.
Concierge
Concierge
Private consultation and corporate client support.

SOVRANE makes no claim of lifetime warranty or permanent durability. All services, terms and conditions are governed by officially announced policy.

Travel Care · 旅行保養

Wipe the shell with a soft cloth, avoid prolonged sun and heat, and check wheels and handle regularly — let order continue, beginning with care.